Library Science Talks - Kendra S. Albright, Ph.D. (Goodyear Endowed Professor in Knowledge Management, Kent State University)

Knowledge Management in Libraries 

The literature on knowledge management (KM) in libraries first appeared late in the 20th century and has continued growing over the past twenty plus years. Librarians’ understanding and use of KM practices, however, appears to be limited and varies from person to person and among institutions. The purpose of this presentation is to offer a practical overview of KM practice and what it offers to libraries. The presentation will address how the use of knowledge assets will improve practices across the organization to improve service delivery, manage change, and create a fair and equitable environment for all.

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